Start free with QR ordering. Move up to the full growth engine whenever you're ready — no lock-in, cancel anytime.
Perfect for small cafés and restaurants getting started.
Designed for growing restaurants.
Everything in Free, plus:
Built for high-volume restaurants and chains.
Everything in Growth, plus:
Mix in what you need — available on top of any plan.
For restaurants using WAITR Payments that also want a Pay-at-Counter option.
For restaurants that prefer their own UPI / payment workflow instead of the WAITR gateway, while still using WAITR for customer engagement.
Promotional WhatsApp campaigns, available as a paid add-on across all plans.
WhatsApp on every plan. Automated loyalty & feedback messages are included in all plans.
₹300+ trigger. Loyalty automation runs only on bills of ₹300 or above.
Campaigns billed separately. Promotional WhatsApp campaigns are charged as an add-on.
| Feature | Free | Growth | Pro |
|---|---|---|---|
| Price / year | ₹0 | ₹4,999 | ₹9,999 |
| Transaction fee | 2% | 1% | 0.5% |
| QR ordering & digital menu | |||
| Loyalty program & CRM | |||
| Reviews & feedback | |||
| Automated WhatsApp loyalty & feedback | |||
| Promotional videos / month | 1 | 1 | 2 |
| WhatsApp automation | |||
| Multi-user access | |||
| Birthday campaigns | |||
| Export customer database | |||
| Advanced customer insights | |||
| Monthly performance reports | |||
| Premium analytics & business reports | |||
| Priority support | |||
| Menu item capacity | Limited | Increased | Highest |
No. Guests just scan the QR on the table and Waitr opens instantly in their browser — they browse, order and pay without installing anything.
Every plan has a small fee on online orders paid through Waitr — 2% on Free, 1% on Growth and 0.5% on Pro. The more you grow, the lower your rate. A standard payment-gateway charge also applies, as with any provider.
Annual billing saves you 25% versus paying monthly. Growth is ₹4,999/year (vs ₹525/month) and Pro is ₹9,999/year (vs ₹1,050/month). Free is always ₹0. Use the toggle above the plans to switch.
Yes. Even on Free you get automated WhatsApp loyalty & feedback and one professional promotional video a month. Loyalty automation triggers on bills of ₹300 or above. Promotional WhatsApp campaigns are charged separately as an add-on.
Two options: Pay at Counter (₹2,000/year) if you use WAITR Payments but also want a counter option, or Standalone Pay at Counter (₹6,000/year) if you prefer your own UPI / payment workflow while still using Waitr for customer engagement.
No lock-in — you can cancel anytime. Annual plans simply give you a 25% discount for paying upfront.
Put Waitr on your tables and turn every scan into loyalty, reviews and revenue.